by admin | Oct 11, 2018 | Market Research
J.D. Power recently released telecom service satisfaction research that shows wireline companies that are communicating with their customers are seeing higher satisfaction levels. Call center efficiencies and...
by admin | Oct 10, 2018 | Market Research
Recent research from Parks Associates shows that 16% of US Broadband households own 2 or more smart home devices, leading to additional smart home purchases. Smart thermostats are currently the best-selling smart home...
by admin | Oct 9, 2018 | Market Research
New research from Parks Associates shows that 28% of US broadband households own a smart speaker that features a voice assistant. Smart speaker ownership has nearly doubled since Q4 2017. Parks Associates will explore...
by admin | Oct 8, 2018 | Market Research
Kelsey Ziser, Conference Producer/Writer for Light Reading, interviewed Mike Benjamin, Sr. Director Threat Research for CenturyLink, regarding how automation and analytics are being used to improve security at...
by admin | Oct 8, 2018 | Market Research
According to new research on smart devices from Parks Associates, 1 in 6 US broadband households have more than one smart home device. Additionally, nearly half of the smart thermostats purchased in 2017 were upgrades...
